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Please read this Privacy Policy carefully. This Privacy Policy may be amended from time to time with changes, additions and deletions, at our sole discretion. You should check this page regularly to ensure that you are aware of any changes. Your continued use of the website following any amendments indicates that you accept the amendments. In the event of a material change, we will let you know via email and / or a prominent notice on our website.
By using our website or its content, you consent to this Privacy Policy as at October 2018, whether or not you have read it.
Detail Marketing Communications Pty Ltd, in the course of conducting its business, collects a range of personal information including, amongst other things, names, email addresses, mailing and residential addresses, business and home phone numbers.
Detail Marketing Communications Pty Ltd only collects personal information that is reasonably necessary for one or more of our functions or activities.
Detail Marketing Communications Pty Ltd only collects sensitive information if it is reasonably necessary for its functions or activities or an exception applies under the Privacy Act and the individual to whom the information relates has given their express consent to the collection.
Sensitive Information includes information about an individual’s mental health, disability, racial or ethnic origin, criminal convictions, religious affiliation and political affiliation.
Collection of personal information by Detail Marketing Communications Pty Ltd is only done by lawful and fair means.
Detail Marketing Communications Pty Ltd collects personal information about an individual directly from that individual wherever it is reasonable and practicable to do so. This may be through contact forms, letters, emails, websites, receipts, telephone conversations, consultations and attendance at events.
Detail Marketing Communications Pty Ltd will always take reasonable steps to ensure individuals are aware of (amongst other things) the facts and circumstances of collection, the purpose of collection and information about Detail Marketing Communications privacy policy.
Detail Marketing Communications will only use or disclose personal information for the Primary Purpose including things such as managing our relationships, performing administrative functions, informing customers and others about our products and services by direct marketing methods, market research, building and maintaining business relationships, implementing our communication model and complying with legal requirements.
Where Detail Marketing Communications Pty Ltd uses personal information other than for the Primary Purpose, Detail Marketing Communications Pty Ltd does so in accordance with the Privacy Act and APP 6.
Detail Marketing Communications Pty Ltd engages in direct marketing of its products and services from time to time.
Detail Marketing Communications Pty Ltd only uses personal information for direct marketing in circumstances where Detail Marketing Communications Pty Ltd has collected the information directly from the individual and that individual reasonably expects to receive direct marketing material from Detail Marketing Communications Pty Ltd (for example, where an individual has signed up to receive direct marketing material from Detail Marketing Communications Pty Ltd).
Detail Marketing Communications Pty Ltd offers all individuals the opportunity to unsubscribe from receiving direct marketing communications.
Detail Marketing Communications Pty Ltd takes all reasonable steps to ensure that the personal information it collects, uses and/or discloses is accurate, complete, up to date and relevant.
You have the right to ensure that your personal information which is held by Detail Marketing Communications Pty Ltd is accurate. To make a request to access and/or correct your personal information, please contact Detail Marketing Communications Pty Ltd’ Privacy Officer using the contact details provided below.
While Detail Marketing Communications Pty Ltd will always endeavour to give access to personal information free of charge, Detail Marketing Communications Pty Ltd reserves the right to charge individuals for access to personal information to cover costs associated with:
searching for, locating and retrieving personal information and deciding which information to provide to the individual;
using an intermediary; and
reproducing and sending the information.
Detail Marketing Communications Pty Ltd is entitled to refuse to give access to personal information in certain circumstances. For further information, please contact Detail Marketing Communications Pty Ltd’ Privacy Officer using the contact details provided below.
Detail Marketing Communications Pty Ltd takes all reasonable steps to ensure that information held by Detail Marketing Communications Pty Ltd is safe and secure, and that it is protected from misuse, loss, unauthorised access, modification and disclosure.
Detail Marketing Communications Pty Ltd stores and secures all personal information via a third-party data storage provider. Detail Marketing Communications Pty Ltd will make all reasonable endeavours to ensure the storage provider is compliant with the APP’s.
Detail Marketing Communications Pty Ltd will take reasonable steps to de-identify or destroy personal information when it is no longer needed by Detail Marketing Communications Pty Ltd except where the information forms part of a Commonwealth record or Detail Marketing Communications Pty Ltd is required, by law or a court/tribunal order, to retain the information.
Individuals have the option of dealing anonymously or by pseudonym with Detail Marketing Communications Pty Ltd unless it is impracticable to do so or Detail Marketing Communications Pty Ltd is required, by law or a court or tribunal order, to deal with identified individuals.
Detail Marketing Communications Pty Ltd reserves the right to amend this privacy policy from time to time. Changes will be posted on the Detail Marketing Communications Pty Ltd website.
If you believe there has been a breach of the APPs or an APP Code, please contact Detail Marketing Communications Pty Ltd’ Privacy Officer using the details provided below.
Detail Marketing Communications Pty Ltd takes privacy complaints very seriously. If you make a complaint, Detail Marketing Communications Pty Ltd will respond within 5 business days to let you know who is responsible for managing your complaint. Detail Marketing Communications Pty Ltd will try to resolve your complaint within 10 business days. When this is not possible, Detail Marketing Communications Pty Ltd will contact you within that time to let you know how long we will take to resolve your complaint.
Detail Marketing Communications Pty Ltd will investigate your complaint and where necessary, consult with third parties about your complaint. Detail Marketing Communications Pty Ltd will make a decision about your complaint and write to you to explain our decision.
Individuals can also complain directly to the Office of the Australian Privacy Commissioner. Details about how to file a complaint can be found at www.oaic.gov.au or by calling 1300 363 992.
All queries and complaints should be directed to Detail Marketing Communications Pty Ltd.
Claire McGowan
Fremantle, Western Australia
hello@detail.com.au